What We Do We recognize that our longevity as a growing business depends on the satisfaction of our loyal customers. To best serve our employees, community, and world, outlet-drmartens.com is committed to the progress of sustainability within our business practices. With consistent evaluation and attention, we are proud to have brought on changes that have an emphasis on renewable energy, recycling, and beyond. We strive to exceed our customer’s needs and expectations with simplicity and excellence while providing exceptional and friendly customer service. And most importantly… your total satisfaction… 100% of the time.